From "Book Now" to money in your account.
The question we get most on WhatsApp support. Here's the honest, full flow — no glossed-over steps.
Your customer's side of it.
This all happens on your website, on your domain — the widget just sits inside it.
Books in a few steps
Pickup, drop-off, date and time — one-way or hourly. They can add stops, a return trip, extra passengers or luggage right there.
Sees the price instantly
Available vehicles with live prices, converted into their currency automatically. They pick one and move on.
Adds whatever you've made available
Meet & greet, baby seat, extra luggage — or anything custom you've set up, from a SIM card to flowers. Only what you've switched on shows up.
Pays however you've set it up
Online (card via Stripe/PayPal), cash to the driver, or pay-later if they're a corporate account with terms — your call, per company.
Gets confirmation
Instant and automatic, or "we're reviewing your booking" first if you'd rather check it yourself — configurable per booking, not locked to one or the other.
What happens in your panel.
This is the part that actually varies — from "I don't want to touch anything" to "I check every single booking."
Booking lands
Always visible in your dashboard. Synced to your Google Calendar too, if you've connected it.
Every driver gets notified
A push notification to the driver app for everyone registered — first to accept it, gets it. They already know their own schedule, so they're the ones deciding what fits.
Nobody free? You decide
Assign it manually yourself, send it out to a partner/affiliate network as overflow, or — worst case — cancel and refund it.
Live status, the whole trip
The driver updates it from their app — on the way, picked up, dropped off. You can see exactly where things stand at any point.
You complete it — on purpose, not the driver
Marking a booking complete is deliberately kept with the business owner/admin, not drivers or partners — so nothing gets closed out without someone checking it actually happened correctly.
Review request, and invoice if you want one
Completing it can trigger a satisfaction email with a review link — internal, or straight to Google/TripAdvisor, your choice — plus an automatic invoice if that's switched on.
The money, explained properly.
The gateway takes a cut
Stripe or PayPal's standard processing fee — that's unavoidable anywhere, but it buys you a secure payment and the ability to refund properly if something goes wrong.
We never touch card data
Every payment goes straight through Stripe or PayPal — nothing card-related is ever stored on our servers, or yours.
Refunds, from your panel
Need to cancel and give the money back? It's handled from your own dashboard, not a support ticket to us.
When you need more than the basics.
All of this exists for when the simple version isn't enough — none of it is mandatory to get started.
Corporate accounts
Deferred payment terms (weekly, monthly — whatever the contract says) and standing discounts.
Per-driver commission splits
Set an individual percentage per driver — an employee, a partner, or an external driver you're brokering for.
Discount coupons
Named codes with a percentage off, switched on whenever you want to run one.
External-only operation
No fleet of your own? Run the whole thing as a broker with external partner drivers instead.
This page covers what happens and why. The step-by-step "how do I switch this on" manual is coming — for now, WhatsApp us and we'll walk you through it directly.
See it running with your own fleet.
Free for 7 days. No credit card, no lock-in.